How our clients use our clinical services

Quality assurance / risk

  • Rolling-monthly audits of residents to assess care quality, identify risks and trends.  Used by executives to assure care delivery, and strengthen enterprise risk controls. Provide greater confidence to Boards and regulators on the efficacy of risk controls.

Care improvement

  • Tierra Services can deep-dive specific facilities to generate detailed reporting to support improvement plans. Typically entails 3-6 months of reviews to baseline care quality, identify all risks / improvement opportunities and support facility mangers to drive improvements based on independent data analysis.

Clinical incident reviews

  • Deep dive clinical incident reviews across your facilities to analyze patterns, issues, trends – key to improving preventative care delivery.

Family support services

  • A fee-for-service for residents’ families wanting detailed, regular updates on their relatives. Tierra Services prepares daily / weekly reports summarising the care provided and health indicators based on clinical notes.